Contact us to check our designer's availability and schedule a time slot.
Get your own graphic designer for tasks like business cards, letterheads, brochures, packaging, signage and more.
After you place an order, our designer will contact you at the scheduled time. They can work with you over the phone or through screen sharing software.
Create stunning designs that attract your target audience and boost your brand.
Q. Why should I choose CHHAPAIWALA over some other designing firm to do my design work?
We are as young as 25+ years, catering to its clients with Flawless Design Experience, Flexibility, Limitless Creativity, and 100% Satisfaction Guarantee.
You would get a One Stop Solution at CHHAPAIWALA for all your Designing Needs. Step here once and surely you won’t regret your decision.
Q. Do you do small projects?
Yes,
we are happy to work on small projects too, anything from minor edits or altering a graphic or logo. Size of project don’t matter as we mainly focus on serving our clients with their satisfaction.
Smaller projects are often hourly rated. Contact Us to discuss your small project.
Q. I need something designed Tomorrow, can you help me?
We can usually accommodate your rush job depending on how tight our designing schedule is; however, a rush fee may be added. Call us to find out more about getting work done on priority basis.
Q. Do I need to send advance for the work?
Yes,
we create unique tailor-made designs for you as per your needs. We understand your requirements deeply and then start working on its idea. We specifically work for our clients on individual basis. Once you pay advance then after we would proceed on your design.
Q. Will GST be applicable? If Yes, then at what rate?
Yes,
GST will be applicable additionally on our packages at rate of 18%
Q. Are there any separate, extra or hidden charges?
We do not believe in disappointing anybody with any form of hidden cost. It is our policy to be transparent with our clients with all costs itemized prior to the start of any project. You are notified about extra charges for any change or revision in our packages. Work would progress once you have agreed to any change.
Note:
Extra Charges: There will be additional costs for paid stock images.
Not Included: Photography, sample print production etc.
Included: Only the creative layout design.
Q. Do I get refund for advance payment?
No,
as we create custom made designs as per the brief given by you. We work as per the package selected by you and provide best unique options with Unlimited Free Revisions till project duration. So there seems no scope for refund.
Q. What is the client’s involvement in the design process?
As an agency, we listen to our clients from the start.
We encourage the client to bring in any samples, color combinations/swatches, and ideas they may have to help us get an idea of style before starting to work with new clients.
During the design process, the client is asked to approve certain colors and fonts before work continues. Once the design project is ready for print, we will submit a final proof for the customer’s approval before submitting to production.
Once a job is in production, the job cannot be cancelled. At the conclusion of a project, the client may request for the artwork in various formats if payment was made for design services.
Q. You’re in a different country from me. Will this affect things?
Nothing will affect as most of our clients are overseas.
We’ve found that talking on the phone, through video calls, and communicating by email can save everyone a lot of time that would otherwise be spent travelling.
Q. How long does it take for a design to be completed?
Project duration for all types of designs are specifically mentioned in our packages.
A typical project can take a little more as 24 hours or depends on the type of project or design requirements.
Q. Do you do printing?
Yes,
With over 25+ years of experience in printing and packaging, we deliver world-class service tailored to your needs.
Q. In which format will I receive final output file?
For Print Media AI and PDF.
For Digital circulation JPG or PNG.
For Banner, Poster, Hoarding, etc Hi-Res JPG.
Q. Validity of project?
Your project is valid for 30 days after placing the order or making an advance payment. After 30 days, it will be treated as a new project.
Every beginning has an end, and we must define ours too.
Q: Do you keep my designs on file?
For a period of 1 month following your project we keep your designs in an active archive in case you lose or damage your files or require follow up work.
After this period, we archive your files. For any retrieval at this point, you may have to pay a nominal cost.